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Q & A

GENERAL QUESTION ABOUT RETREAT

What is included with my full payment?

  • Check what your payment includes at this link. 

  • Check out the Retreat Itinerary to see all the awesome activities we’ve planned for you…they’re all included in the cost! 

What is not included with my full payment?

  • Flights costs

  • Airport pick-up and drop-off​

  • Travel insurance

  • Additional treatments or activities

How do I reach the retreat location?

  • The closest airports to the location are Florence and Pisa. From there, you can rent a car, giving you the freedom to explore other places after the retreat. Alternatively, you can reach the hotel with a private transfer. Contact us if you’d like our help arranging this, we’d be happy to assist you!

  • From Italy, you can take a train to Florence Santa Maria Novella station. From there, you can rent a car or arrange a private transfer.

        Alternatively, you can take a regional train from Santa Maria Novella directly to Montecatini.

        Contact us if you need any help, we’d be happy to assist you!

What kind of rooms are available at the hotel?

  • There are both single and double rooms available for booking. Please let us know if you plan to be traveling alone or with a special guest and if you would like to share a room or not.

What if I do not want to participate in one of the group experiences?

This retreat is designed to benefit you. Although we have cultivated activities that promote health, wellness, and mindfulness, we understand if there are moments when you would like to take time for yourself. Join in on the activities that feel right for you!

Will there be any personal time during the days?

We have created a SCHEDULE that allotts time for yourself. Use this to rest, reset, or even explore the area!

For any further questions, reach out to our CONCIERGE. 

Please allow 48 hours for response. Contact us if you need any help, we’d be happy to assist you!

PAYMENT & CANCELLATIONS

How do I purchase my spot for the retreat?

  • Fill out the form.

  • Concierge will reach out to you with more information on how to properly secure your spot.

What is the cancellation process?

We understand that things may come up and are so sad to not have you join in.

Please contact our Concierge to have all the information about cancelling your spot at the retreat. 

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